Rules for Social Media Operation (Community Guidelines)

With respect to the Twitter accounts @gota_kun and @tower_hanbai, the Facebook accounts @goryokaku.tower and 五稜郭タワー販売部, and the Instagram account @goryokaku_tower, and LINE OpenChat talkroom, which are operated by Goryokaku Tower Corporation (hereinafter referred to as the “Account”), we have the community guidelines stated below (hereinafter referred to as the “Guidelines”) for better communications with our customers. You are required to agree to these Guidelines before using the Account.


■ Operator
Goryokaku Tower Corporation
■ Official Account of Goryokaku Tower
■ Official Account of Goryokaku Tower Sales Department
■ Official Account of official mascot Gota-kun
■ Nature of Operation
Goryokaku Tower Corporation (hereinafter referred to as “we”) will deliver various contents, including information for our activities and products.
■ Hours when we will deliver the contents
9:00 to 18:00 every day in general, though not always
Sometimes, the contents may be delivered at other times.
■ Period of Operation
The Account is subject to termination or deletion without prior notice.

Response to postings, return mails, and inquiries

Contact Us


We will not follow all users who have followed the Account. Meanwhile, we may follow any user who does not follow the Account.

Handling of Personal Information

For the handling of personal information, see the Privacy Policy page.


Prohibited Matters

Please refrain from the following acts on the Account. If we find any of the following acts, we may block an account from which such act is posted and/or terminate the account.

Governing Law and Jurisdiction

These Guidelines shall be governed by the laws of Japan. Any dispute arising in connection with the Account shall be submitted to the exclusive jurisdiction of the Hakodate District Court in the first instance.


If you have inquiries or opinions about us, please notify us by using the contact page on our website.